Parts store

Parts returns policy.

Updated 13 October 2026. This policy explains change-of-mind returns for parts purchased from Kirin Industries.

Stock parts — change-of-mind returns

We accept change-of-mind returns of stock parts within 14 days of delivery, provided the parts are unused.

The customer is responsible for arranging and paying for return shipping for a change-of-mind return.

Manufactured parts

Manufactured parts can be listed in the store and ordered normally. We do not accept change-of-mind returns of manufactured parts.

Faulty, incorrect or misdescribed parts

The change-of-mind conditions above do not exclude, restrict or modify any rights or remedies available under the Australian Consumer Law. This includes rights relating to faulty goods or goods that do not match their description. The 14-day limit, unused-condition requirement and customer-paid return shipping rule for change-of-mind returns do not override those rights.

Arrange a return or ask for help

Contact Kirin with your order or invoice reference and the part name or SKU so we can help with your return. If you are unsure whether a part is a stock part or a manufactured part, please ask us before ordering.